Welcome to Lolalu Privacy (“we,” “our,” “us”). Your privacy is important to us. This Privacy and Cookies Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website or providing your personal data, you agree to this Policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Identification Data: Name, billing and shipping address, email, and phone number.
Payment Information: Credit/debit card details and transaction data (processed securely via third-party payment gateways).
Account Information: Login credentials, purchase history, and preferences if you create an account.
Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior.
Marketing Data: Preferences for receiving marketing communications.
3. How We Use Your Information
We use your data to:
Process and fulfill your orders
Provide customer support
Communicate updates, order confirmations, and promotional offers
Improve our website and services
Comply with legal obligations
We will never sell your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience.
Cookies are used to:
Keep items in your shopping cart
Remember your preferences and login details
Analyze site traffic and performance
Deliver personalized marketing content
You can control or delete cookies through your browser settings. However, disabling cookies may affect site functionality.
5. Sharing Your Information
We may share your information with:
Service Providers: Payment processors, shipping companies, analytics providers, and marketing partners.
Legal Authorities: When required by law or to protect our rights.
All partners are required to protect your data and use it only for authorized purposes.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law.
7. Security
We implement reasonable administrative, technical, and physical measures to safeguard your personal data. Despite our efforts, no system is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent to marketing
Request a copy of your stored information
Lodge a complaint with a data protection authority
